Our most common customer questions are answered here.
Q: Do Planet Teas Chai blends need to be refrigerated?
A: Yes, they are fresh blends. In order to preserve flavor, we suggest you refrigerate them and drink them within 10 days of opening. Once the chai is crafted by our master brewer, we feel the best flavor is within six months. For this reason we put a six month expiration date on our blends.
Q: Are the tea blends vegan?
Q: What kind of sweeteners are used?
A: We use organic cane sugar.
Q: Are your blends organic?
A: The tea in our chai concentrate blends are organic and comes from the Mana Organics estates. The spices are organic when possible, but due to market price fluctuations and availability that are occurring due to climate change, we have to maintain flexibility in our sourcing.
Q: Why can’t I find Planet Teas at my local store?
A: Great question, we want to know also. Let us know which store you shop at or cafe you drink at and we will reach out to them.
More questions? Reach out directly through our Contact Us page.